Looks like I picked the wrong week to give up blogging about bullshit Bugaboo repair stories.
I saw the Instructables post right before I left for a conference, but the number of people sending it in tells me it's kind of going nuts put there. [OR that I'm people's go-to guy for nutty Bugaboo stories. Maybe there'll be a blog award contest for that someday?]
Anyway, let's be real. The guy who decided to use an online 3D printing service to fabricate an internal part for his broken Bugaboo Cameleon frame for $25, rather than pay $250 and send the rig in to the company, is an industrial designer. The fact that Step 3 of his Instructable is, "recreate the part in CAD and have it printed in stainless steel" or whatever should be a clue.
Set aside the question of what actualy costs $250 here, because I'm pretty sure it's not the part, but the repair. And the roundtrip shipping of the frame.
But that's fine, the out-of-pocket expense is still a valid basis for comparison. To an extent
Because, let's imagine together the firestorm of criticism or complaint that would descend on Bugaboo's corporate head if they sent out critical internal parts and encouraged DIY home repair. Even after the warranty runs out, the company is still on the hook for product safety and product liability. Can you just play that scenario out in your head for a minute? I mean, it'd be a dadblogger's paradise, but from a premium stroller standpoint, it'd be totally nuts.
How to repair a Bugaboo Pram with 3D printing [instructables.com via boingboing]