9/12 UPDATE: I just got off the phone with a spokesman from Regal Lager, confirming that they are "asking consumers" not to use the Dash and to return it to the retailer. Details below.
Just got an email from DT reader John, one of the first parents to take delivery of the new Phil & Teds Dash, the latest model of the original e3. Seems the company is pulling the stroller back off the market because of some kind of "collapsing" issue. As in, "collapsing with a kid in it when it goes off a curb," as one local retailer I just called described it.
John's email mentioned a problem with the handle, so maybe it's not like the whole rig is collapsing; unlike the other original-style P&T's which have foot pedal brakes, the Dash's brake is set using the handle. So maybe that's the issue. [update: we have a mention of a "flopping" handle, which sounds less alarming than "collapsing."]
At this point, it's not at all clear, and from John's experience, it sounds like Regal Lager, the US distributor of Phil & Teds, is still trying to isolate the issue. The Dash was just launched a little over a month ago, so I'm sure there can't be more than a few hundred in the market. Still, John only stumbled across the "not a recall" when he called Regal Lager about a different issue; and his local retailer hadn't heard about it at all, but promptly gave him the option to upgrade to a Vibe, downgrade to a Sport, or wait for a fix. [He's waiting for the handbrake.]
So on the off chance that you're a Dash driver, you might want to give Regal Lager a call. Or if you already have, tell us what's going on; I'll update the post with Regal Lager's response to my inquiry when it arrives.
[update update: here's the handle collapse video John mentioned in the comments below:]
Regal Lager response update: I tried yesterday and today to find a live Regal Lager executive, not just the customer service reps. Most of them are en route from Las Vegas to the big Kind+Jugend expo in Germany, but I just got off the phone today [Friday] with an RL spokesman:
They are "asking" all Dash buyers to stop using the product, and to return it to the place of purchase. Customers can wait for a replacement from the next batch of Dashes to arrive "in September," or they can trade for a Sport or a Vibe. When I mentioned the YouTube video apparently from Germany, he confirmed that the problem was not just with Dashes in the US, and that Phil & Teds has identified and fixed the problem at their end. [This would seem to imply--though he didn't address it with any specifics--that there was a manufacturing defect; could a design defect related to locking mechanisms for either the handle or the entire stroller really be fixed so quickly? Stroller designers?]
He said he was "surprised" at the phrase "pulling from the market," even when I said it's the exact phrase both John and the retailer [not John's] I spoke with used. So apparently, RL is trying to treat this as a customer request, not a "pulling from the market" and most definitely not a recall. Because, as I pointed out, a recall would actually involve an announcement and the involvement of the CPSC [whose press representative, btw, has not returned repeated calls and emails over the last two days.]
So now we know: Regal Lager is NOT recalling the Phil & Teds Dash because of defects that cause it to collape. They are simply asking all buyers of the stroller to stop using it immediately and return it for a replacement.