If you thought reaching a live customer service rep at Aqua Leisure was hard before...
The CPSC just issued a recall for over 4 million baby floats made by Aqua Leisure between 2002 and 2008 and sold until June 2009 [last week!] at many major retailers. Apparently, the leg straps can break, causing babies to suddenly fall overboard. It's been reported 31 times, so far with no deaths or injuries.
If you're like Chris at Moseleyworld, and you have any of the fifteen products covered by the recall, stop using it, slice it up a bit, and contact Aqua Leisure for a complete
pain in the ass customer service nightmare refund.
Aqua-Leisure Industries Recalls Inflatable Baby Floats Due to Drowning Hazard [cpsc.gov via moseleyworld]
Previously: Pinhead-Sized Swim Goggles Maker Aqua Leisure Treats Customer Service Email As Spam